About Discover IT
Founded in 2001 and based in Scoresby, Melbourne – we provide personalised and cost effective IT Support Services locally and nationally
Melbourne’s Trusted IT Services and IT Consulting Company
Since the turn of the millennium, we at Discover have been the friendly face of IT support in Melbourne. Our game? To keep your tech ticking over nicely without you having to take on the burden on employing an in-house IT team. Nestled in Scoresby, we extend our neighbourly help to local and national clients, always with a service that’s top-drawer.
Proactively vigilant, we identify potential issues before they hurt you, ensuring a seamless IT experience. We provide expert advice, tailor-fitted to meet your unique IT needs, empowering your business to thrive without technological hurdles.
Our vigilant team continuously monitors your IT environment, identifying potential issues before they escalate into challenges. We provide expert advice tailored specifically to meet your unique IT needs, ensuring that your technology operates seamlessly and effectively. We’re not just your IT support; we are a part of your business.
Meet Our Team
Discover is a full service IT Support Services business with a team of professionals to help you. Below are some of our Team Members you may have contact with.
Louie Kouvelas
Founder • CEO
Stuart
Service Delivery Manager
James
Service Delivery Team Leader
Joshua
IT Support Technician
Pol
Sales Administrator
Jacqui
Marketing Manager
Not sure where to start?
Book a 15-minute call with us to discuss your IT challenges with our Service Delivery Manager, Stuart. Let’s take the first step together, so you can confidently navigate your path to success.
Managing Your Technology, So You Can Manage Your Business
We have provided Manage IT Services for clients of all shapes and sizes since the day we opened our doors. We manage your entire I.T. (information technology) system so you can do. . . what you’re best at – running your business.
The investment we’ve made in the best people and the best consulting tools available, allows us to provide a level of service and support normally only available to very large companies.
Whilst we are based in Melbourne’s eastern suburb of Scoresby – our relationships with large companies such as DELL, HP, Microsoft, and Cisco to name a few allow us to evaluate the newest solutions before they are on the market. This gives us the competitive advantage of helping to develop the next solution your office will be using. Giving you the peace of mind that you ARE working with the experts!
Discover IT Services Partners With EOS
The Entrepreneurial Operating System (EOS) stands as a comprehensive business framework that empowers companies to capture their vision, establish discipline, and enhance accountability. We have integrated EOS into our approach for the following reasons:
- Vision Alignment: Ensuring that our team comprehends and actively pursues the company’s objectives.
- Strengthening Accountability: Precisely defining roles and responsibilities to streamline execution.
- Standardising Processes: Providing a consistent methodology to guide our operational procedures.
- Enabling Data-Driven Decision-Making: Prioritising quantifiable metrics to facilitate well-informed choices.
- Cultivating Positive Team Dynamics: Encouraging transparent communication and collaborative problem-solving.
By harnessing the potential of EOS, our goal is to deliver unparalleled value to our customers while maintaining flexibility and resilience.
A Full IT Department For A Fraction Of The Price
We make it possible for small and medium size businesses (SMB’s) to have a real, fulltime I.T. department with service ticketing, project management, a limited budget, 24×7 monitoring and automated security patching of computer systems.
And we do it for less than what most companies are paying for “a computer guy.”
Our suite of solutions do not stop with only managing your systems we can also provide a Total IT package where we provide the hardware and software needed to run your business plus world class support for a low monthly fee. Our main services include:
Managed Services Provider
IT Support
Cloud Services
IT Security Management Services
IT Hardware & Software Procurement
Business Voice & Internet
Business IT Review
Network Design & Consulting
Request A Free IT Discovery Session
Like to see if we can manage your IT headaches, so you can focus on growing your business?